Photo identity card issued by the employer, being government and reputed private sector organizations. PAN card issued by the Income Tax department.In order to ensure that a bonafide passenger is traveling on a valid ticket issued in his/her name as well as to avoid any controversy/argument with the security staff deployed at the entry point of an airport and facilitate hassle-free movement, any of the following valid photo Identity document shall be carried in original by a bonafide passenger. We strongly recommend that the Customers check the status of their Booking on the Website before travel. If the transaction remains unverified, the amount will be refunded and an email notification will be sent to make the payment towards such Booking through the prescribed alternate modes within the stipulated time, failing which the reservation may be cancelled. Customers who have used such cards for making a Booking may receive a verification call. Passengers may be denied boarding in case the card verification process is not complete.Ĭustomers who have used cards issued out of Indian Boundaries must carry the card or a photo copy of the card at the time of Check-in. Alternatively, in the absence of original card or card copy passenger may carry the statement of the card reflecting the transaction done for said IndiGo reservations. In case, they have used someone else’s card to book ticket than we recommend our passengers to carry the copy of the credit/ debit card. Yes, passengers should carry their card at the time of check-in for verification purpose.
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